FAQ'S
Who is Destination Dreams?
We are here to inspire you, help you to keep smiling and live in the ultimate destination of dreams.
Are your products ethical/organic?
We use Stanley/Stella organic 100% cotton t-shirts, and 100% cotton sweatshirts and baseball t-shirts. We do not promote or adhere the use of testing on animals.
How much is shipping?
Shipping within the UK costs £3.50+ depending on the size of your order for Standard Delivery. Tracked delivery starts from £7.50 depending on the size of the order. Orders over £100 are eligible for FREE standard shipping, no code necessary.
Do you ship worldwide?
Yes! International shipping costs £5.50+ depending on the size of your order for Standard International Delivery. Tracked delivery starts from £10.50 depending on the size of your order.
Does my order come with tracked shipping?
Please select Tracked Delivery at the shipping stage when checking out to receive a tracked delivery.
What delivery company will my order be sent with?
Your order may be sent with Royal Mail, Hermes, UPS or any other international delivery company dependant on the delivery cost and time.
How long will my order take to be delivered?
Each item is made to order, please allow up to 4 weeks for this to be completed. During peak times, the order time may be further extended.
Will I have to pay any taxes/duties with my order?
If you are placing an international order please be aware the customer is liable for any import duties, customs and taxes.
How can I cancel my order?
Customers need to email within 24 hours of placing their order to cancel, as we start embroidering and printing the items as soon as we can.
Do you accept returns/exchanges?
Unfortunately we do not accept returns or exchanges unless your item arrives damaged, defected or is not what you ordered.
My question isn't here, who can I contact?
You can contact us via Instagram, Facebook or email us at hello@destinationdreamsuk.com.