FAQ'S

Who is Destination Dreams?

We are here to inspire you, help you to keep smiling and live in the ultimate destination of dreams.

Are your products ethical/organic?

We use Stanley/Stella organic 100% cotton t-shirts, and 100% cotton sweatshirts and baseball t-shirts. We do not promote or adhere the use of testing on animals.

How much is shipping?

Shipping within the UK costs £3.50+ depending on the size of your order for Standard Delivery. Tracked delivery starts from £7.50 depending on the size of the order. Orders over £100 are eligible for FREE standard shipping, no code necessary.

Do you ship worldwide?

Yes! International shipping costs £5.50+ depending on the size of your order for Standard International Delivery. Tracked delivery starts from £10.50 depending on the size of your order.

Does my order come with tracked shipping?

Please select Tracked Delivery at the shipping stage when checking out to receive a tracked delivery.

What delivery company will my order be sent with?

Your order may be sent with Royal Mail, Hermes, UPS or any other international ​delivery company dependant on the delivery cost and time.

How long will my order take to be delivered?

Each item is made to order, please allow up to 4 weeks for this to be completed. During peak times, the order time may be further extended.

Will I have to pay any taxes/duties with my order?

If you are placing an international order please be aware the customer is liable for any import duties, customs and taxes.

How can I cancel my order?

Customers need to email hello@destinationdreamsuk.com within 24 hours of placing their order to cancel, as we start embroidering and printing the items as soon as we can. 

Do you accept returns/exchanges?

Unfortunately we do not accept returns or exchanges unless your item arrives damaged, defected or is not what you ordered.

My question isn't here, who can I contact?

You can contact us via Instagram, Facebook or email us at hello@destinationdreamsuk.com.

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